To impress your interviewer and land your dream job, you’ll need to communicate clearly and well…but what exactly does this mean?
It’s no surprise that most employers and hiring managers cite “good communication skills” as a positive trait when evaluating candidates for open positions. But “good” or “strong” communication can mean different things to different people. In fact, a recent Jobvite survey that polled 1600 recruiters and HR professionals found that 83% consider communication style the most important element when evaluating candidates for cultural fit. This means that if your method of speech and message-shaping matches that of your employer, you’re in. If not, you’re more likely to slip through the cracks.
So as you search for work, make sure that you’re communicating well, in the universal sense. While you’re at it, make an effort to understand the unique culture and style of your interviewer and your target employer. Here are a few moves that can help.
Clarity means delivering your message using impeccable grammar, proper spelling, complete sentences, and a logical link between each written or spoken thought and the next. This may sound like a no brainer, but far too many candidates assume that text speak, abbreviations, and broken phrases are acceptable when speaking to a recruiter by text, email, or voicemail. They aren’t. Edit your messages, even the simplest and shortest.
Be mindful of nuance.
Grammar matters, and so does tone. There’s a difference between: “Thanks for your message! We’ll talk soon!” and: “Thank you for your message. We will talk on Monday.” Both are grammatically correct, but they convey a different voice and tone. Word choice and punctuation contribute to your conversation and help readers gain a complete picture of who you are as a person. Stay in control of that picture.
If you’d like to present yourself as an adaptable person with a flexible personality who can get along with almost everyone, that’s great. It’s an excellent way to open a dialogue with an unknown person or company. But once the dialogue is open, stay tuned in to the culture of the company and the personality of the person on the other end of the line. Don’t keep cracking jokes if your audience isn’t responsive to your sense of humor. And if your audience seems relaxed and forthcoming, smile and take it easy. Demonstrate your ability to receive social cues and respond appropriately.
Write down the details and facts your interviewer or recruiter shares with you. No matter what information comes your way, the more you retain, the better. Make note of names, numbers, the company’s history, the needs of the open position, and the details of your own background that you have and have not already shared.
As you search for work, you may create long email or text chains with various employers and contacts. Keep these records straight and accessible. They can and will come in handy as your conversation develops.
Learn to brag appropriately.
Almost every job search comes with a universal conundrum: The need to brag about your abilities and while being self-aware and socially well-adjusted. Finding balance between the two is an art. But you can pull off this tricky maneuver if you place yourself in your listener’s shoes and think carefully about your messages before you send them. It may also help to review some successful cover letters and/or watch videos of successful interviews (you can find both on LiveCareer!)
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