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Learning & Development

Learning and development is important to all of us to enable us become the best we can be as employee, employers, recruiters and more. View current posts and tips on learning here.

How to make mandatory training relevant

How can we make mandatory training actually useful? With some disobedience, questions, and a sneaky workaround to "everyone must be exposed to all the information." Learn more.

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Two examples of interactive job aids

A good job aid can reduce or eliminate the need for training. Here are two examples of interactive job aids created in Twine, a free tool. Learn more.

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3 cool ideas to steal for your training scenarios

Here are some sample scenarios showing different ways to provide background information, plus a unique way to show the consequence of a decision. Learn more.

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Branching or mini scenario: which do you need?

What type of scenario do you need? Will a one-scene mini-scenario be enough, or do you need a branching scenario? Learn more.

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Mini-scenarios: How to help people recover from mistakes

Mini-scenarios are small but mighty. You can even use them to help people practice recognizing and recovering from mistakes. Learn more.

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Mini-scenarios: How to help people recover from mistakes

Mini-scenarios are small but mighty. You can even use them to help people practice recognizing and recovering from mistakes. Learn more.

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3 ways to help people learn from mistakes in branching scenarios

I'm in your branching scenario, and I've made a bad choice. Can I go back and change my decision, or do I have to continue, looking for ways to recover from my mistake? It depends! Learn more.

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Scenario design: The process

Want to write a scenario? Don't just jump in. You'll save time and create a stronger story if you follow this process. Learn more.

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How to design software training, part 2: Practice activities

Here's an alternative to traditional software training: Create self-contained activities that help people learn by doing, and make the activities available on demand. Learn more.

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How to design software training, part 1: Do everything except “train”

"How can I design training for new software?" Maybe training isn't even necessary. Let's look at some alternatives. Learn more.

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